With Interactive Intelligence,
your business gets complete solutions.An all-in-one contact center platform for multichannel interactions, available as a cloud-based service,
on-premise, or as a managed service where we do it all. Unified Communications for scalable, application-rich IP PBX, messaging,
conferencing and collaboration throughout the enterprise. Business process automation for control over multi-step people-centric
processes and visibility into operations, and content-inner management to handle even the most extensive information volumes.
From a single integrated platform, your business gets all of this:
PBX functionality and voice over IP (VoIP)
· Predictive dialing
· Call recording
· Screen recording
· Speech analytics
· Workforce management
· Voice mail, unified messaging
Interactive Voice Response (IVR)
At Interactive Intelligence, it's
what they do.